“We would absolutely recommend the use of the TKI to other companies. It gives a great deal of self-insight to participants as well as an overall framework for considering how people approach conflict. It is also easy to use, thought-provoking and gives reasonable recommendations to individuals based on their scores.”
- Manager, Organizational Development, Large Enterprise Health Care Company
This year, we’re excited to say Happy 40th Anniversary to the TKI, first published in 1974. Want to learn more about conflict management and the TKI? Explore this site dedicated to the TKI anniversary, rich with resources, videos, articles, and more. And remember to check back often, as we’re adding new content monthly!
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling conflict management tool, helping people understand how different conflict-handling styles affect interpersonal and group dynamics—and empowering them to choose the appropriate style for any situation.
Digging through mountains of data can be tedious, to say the least. A simple search on Google yields 85 million results for the term “conflict,” covering everything from conflict minerals in Africa to the 1945 Humphrey Bogart movie.
And, without some prompting, your workforce would rather discuss just about anything other than conflict management. Yet it’s an important topic in all organizations, and the cost associated with lost revenue and employees due to conflict is staggering.
That’s why we’ve taken the most relevant data on conflict management and the TKI and put them into a visually interesting, easily digestible infographic for you to share with your employees. There will be four different infographics out this year, so check back frequently to catch them all!
On the occasion of the 40th Year Anniversary of the TKI assessment, I’d first like to highlight... Read Full Article
A really great booklet on conflict is Introduction to Conflict and Teams by Kenneth W. Thomas and Gail Fann Thomas. It takes that... Read Full Article
How do you develop skill in recognizing which TKI conflict mode or modes are appropriate for a given situation? It’s a two-step process:... Read Full Article
Defining success in using any assessment tool with clients, which necessarily includes applying the theory or... Read Full Article
Dr. Ralph Kilmann, co-author of the TKI (the Thomas-Kilmann Conflict Mode Instrument) discusses how the TKI is used in leadership settings, how leaders can unknowlingly set a cultural precedent throughout the company, and why it's important for leaders to be aware of their conflict-handling modes.
How to get started with the TKI assessment, including key products and resources.
How to use the TKI instrument in different business applications.
Learn what the scores mean on the TKI Profile in this segment.
Rob Devine elaborates on the TKI assessment and what its results convey.
The beauty of the TKI tool is its simplicity. Not only are the TKI tool and its related reports easy to understand for both you and your employees, but CPP (the exclusive publisher of the TKI, MBTI®, and other assessments) offers booklets, resource training guides, and activities to support you in the implementation of your conflict management program.
However, we know how busy you are and that conflict management may not be your area of expertise. Maybe you’d appreciate someone else running the conflict management program. CPP is here to help with that, too.
CPP’s Professional Services bring together the world’s most widely used assessment tools and the expert consulting advice you need to speed up organizational learning and develop your most valuable resource—your employees. They’re an experienced partner who can help you develop effective solutions for your people, teams, and organization. In addition to conflict management, choose from their portfolio of organizational development services:
Change management programs
Conflict management programs
Conflict management skills development
Cross-cultural team development programs
Customized assessment reporting
Customized team development programs
Facilitation and process consulting
Leadership development programs
Leading across cultures consulting
Looking at Email Negotiations with the TKI Conflict Model
People analytics services
Psychometrics testing services
Strategic HR consulting
Team selection consulting/services
Our Solutions Consultants can help develop a professional program just for you. If you’re interested in learning more about CPP Professional Services’ conflict management programs or any of the other programs they offer, fill out this brief questionnaire and we’ll get back to you shortly.
If you’re located outside of the United States and are interested in any of the services listed above, please contact [email protected] and we’ll find the office nearest to you!